Customer Success Director, Media Accounts
WordPress VIP
Alan Smodic is a Customer Success Director at WordPress VIP, where he helps media companies do more with their content, platforms, and analytics. As co-lead of the Media vertical, he partners with publishers of all sizes to streamline editorial workflows, grow audiences, and drive more value from their tech stack.
He began his career as a journalist and has spent the last decade on the product and platform side, building digital tools, leading customer success teams, and guiding complex CMS migrations and launches. Today, Alan works across newsrooms and tech teams to ensure the systems powering modern publishing actually work for the people using them.
Monday, March 30, 2026
1:00 PM - 2:30 PM CT